Discovery & Kickoff
We conduct interviews and workshops to understand your business needs and create the right plans for bringing your data-driven loyalty and promotional strategies to life. Create reasons to continuously engage with your brand based on your value proposition and develop a seamless user experience to nurture retention and advocacy.
Strategy & Storytelling
We create the presentations and ROI models you need to tell your story and establish the trust and partnership of the C-suite and department heads. We also conduct Quarterly Business Reviews and road-mapping sessions to keep you fully informed on your performance and help shape your next steps.
Planning & Refinements
We help you map the ideal personalized consumer experience that aligns with your KPIs. We then work with you on an ongoing basis to consistently optimize your program and refine your consumer experience. From test ideas to contact strategies, our industry knowledge maximizes your chances of success.
Executive Summaries & Reporting
We monitor and report on your program performance from week one to final wrap-up by evaluating your program’s impact and value to determine our next course of action.
Thought Leadership & Partnership
We fulfill all of your direct-to-consumer needs, from value proposition recommendations to test ideas and one-to-one contact strategies to exclusive content through case studies, best practices, and practical hands-on advice.
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